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SHIPPING POLICIES

Do you ship to my country?

We do not ship internationally. We only ship to locations within the UK. Due to distribution agreement's with our vendors, we're unable to ship to any freight forwarding companies.
 

Is shipping FREE?

Shipping is free on orders over £96. For orders under £96, there is a flat shipping charge of £6.90 Royal Mail (also used for remote area's) £7.80 for APC Courier Deliveries (normally next day). Note, exceptions include Sjobergs, SIP, Draper and Kreg shipped direct from wholesaler, and other unique or over sized products. These items will have shipping charges noted during the checkout process or you will be contacted by customer service before the order is fully processed to apprise you of any additional charges.
 

What does it mean when a product states "Ships from manufacturer/wholesaler"?

In order to better serve our customers, there are some items that we ship direct from the manufacturer to expedite delivery. While most orders are processed very quickly, within 24-48 hours of receipt, there are circumstances when the order may be delayed due to lack of inventory from the manufacturer.
 

What is Priority Order Processing?

In a rush to get your order? For a small fee, you can select the Priority Order Processing option for shipping and your order will be moved to the front of our queue, expediting shipment. Priority Order Processing does not guarantee delivery time or result in faster transit time. Priority Order Processing is only available for in-stock items.
 

When will my order ship and how long will it take for delivery?

It's our goal to make sure your order is processed quickly and efficiently.

Generally, if you submit your order before noon Eastern Time on Monday-Friday, it will ship the same business day. Orders placed after noon Eastern Time on Friday or during the weekend will ship the next business day. Please review the product page for the product(s) you have ordered, which will indicate the inventory availability status of the product. Products that are out of stock will be shipped automatically once we receive additional inventory. Products that ship from the manufacturer will be submitted for processing within one business day.

The Toolbox Scotland ships orders using Royal Mail Tracked or APC Overnight Couriers, whichever provides the best delivery to you, unless expedited shipping is selected. Please note that we cannot ship to P.O. Box addresses, so please provide a Royal Mail deliverable shipping address to prevent delivery delays. The transit times shown are not guaranteed, but indicate expected ship times under normal conditions.

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